Home Forums Themes Support Claue Newsletter letter subscription is not working and missing banners on homepage

Topic Resolution: Resolved
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    • #14033

      Hi,

      When the subscriber subscribe to the newsletter, they are not receiving any subscription confirmation to the registered email address.

      Also, some banners are not loaded up on the homepage and Instagram section has disappeared. Tried regenerating new token but it is not working.

      Please assist urgently.

    • #14037

      Hi Maureen,

      Could you send us admin account as private reply. We need more closer check before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #14038
        This reply has been marked as private.
      • #14039
        This reply has been marked as private.
    • #14043

      Hi there,

      I saw this problem caused by WordPress send mail function, please refer this tutorial to install a require plugin

      http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/

      Let us know if you have any difficulty

      • #14070

        Hi,

        Does this mean that correspondence on the website will be used from Gmail?

        I’m still seeing issues on the missing banner on homepage and it is not resolved yet. Can you assist urgently? Thanks!

      • #14073

        We’ve send this again cos the site has been broken since yesterday and we would really need some good help here please. Thanks

    • #14102

      Hi,

      I checked your site it now the Instagram Feed ok, did you fix.

      You can use SMTP for your server and send email from your server no need gmail http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #14103

        Hi,

        The site is not OK, and still not working. There are missing banners and same time, loading has slowed down. The instagram is just a temporary fixed and there’s no carousel movement. We did this pending your investigation on what the issues are. In addition, we’ve to disabled the meta slider which should never be the case.

        Please investigate urgently coz we can’t run our web business and having to hold back our campaign.

        Thanks

      • #14106
        This reply has been marked as private.
    • #14110

      Hi,

      The issue because your tracking code. I temporary deactivate this code, it now the slider ok.

      We recommend use this plugin https://wordpress.org/plugins/insert-headers-and-footers/ to put you tracking code.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #14117

        Thanks Harry. This was recommended / suggested by another developer.

        Appreciate the help !

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