Home › Forums › Themes Support › Claue-Shopify › Product Page Showing All Product Variant Images
Tagged: variation, duplicate images, product images, thumbnails, images, product page
- This topic has 5 replies, 2 voices, and was last updated 5 years ago by Foster.
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April 3, 2019 at 3:22 pm #30118joebrickSupport Expired
Hello,
My store sells apparel products which have Color, Size, and Gender variations. On the product pages it shows a thumbnail for every variation so for example it shows 5 white shirts, 5 black shirts, 5 gray shirts, etc. It does this since each white shirt come in 5 size options so its treating each one as it own individual product to show.
I would like for it to only show each color only once. It is not providing a very good user experience showing so many duplicate images.
Is there any fix for this issue?
Thanks in advance for your help!
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April 4, 2019 at 10:01 pm #30159FosterSupport Expired
Hi,
Sorry for the late response. I have sent you a store access request, please check and approve so I can take a deeper look at this issue and help you solve.
Thank you
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April 5, 2019 at 3:04 am #30166joebrickSupport Expired
Hello,
Thank you! I have granted access. Please let me know if you need anything else from us. Thanks again for your assistance!
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April 7, 2019 at 8:09 pm #30189FosterSupport Expired
Hi Joe,
Please see this image to see the solution
https://www.evernote.com/l/AW4056wKPIJISoiOrZSo74VoJLKRD-y7kCE
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April 9, 2019 at 8:40 am #30198joebrickSupport Expired
That is not the best solution. If we just remove the variant images then when a customer selects a color it will not show the color. If you select a color from the drop down menu it usually will bring up that colored product as the main image. For instance if I select the blue shirt option it shows the blue product variant. However, with your solution that will not longer be the case. The user will select a color and then the main image will stay the same, the white default product. Which is not a great user experience. There has to be a way to not show all the variant images as thumbnails while still keeping the variant images and allowing the user to see the color they select.
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April 9, 2019 at 10:03 pm #30214FosterSupport Expired
Hi,
I understood your situation, I will discuss with our dev team to find solution to fix this issue. I will get back to you soon with any updates on this.
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