Home Forums Themes Support Gecko Quick View Error

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    • #24147

      Hi,

      On most products, when I click the Quickview button it loads but doesn’t display:

      When I click quickview again on the same product it displays:

      I’ve disabled caching (WP-Rocket), I’ve deleted cache and loaded fresh page (F9 + Refresh). Any ideas of what else I can try to get the quickview to display correctly on first click?

    • #24154

      Hi,

      Could you send me credential to access your site?

      We see you’re using our theme for 2 sites did you purchase new license for new site?

      Thanks and regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24155
      This reply has been marked as private.
    • #24163

      Hi,

      I help you fixed this issue.

      You can purchase for another license at https://themeforest.net/item/gecko-powerful-ajax-woocommerce-theme/15863658 It now it have discount 40% on Envato Birthday Campaign.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24164
      This reply has been marked as private.
    • #24173

      Thank you for purchase.

      This issue because the div contain product images and product summary can’t get height. I added below code to JanStudio > Theme Option > General Layout > Custom CSS to fix

      @media only screen and (min-width: 1025px) {
      .product-quickview .jas-col-md-7,  .product-quickview .jas-col-md-5 {min-height: 540px;}
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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