Home Forums Themes Support Gecko Quick View Error

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This topic contains 5 replies, has 2 voices, and was last updated by  Harry 2 months, 2 weeks ago.

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  • #24147

    Hi,

    On most products, when I click the Quickview button it loads but doesn’t display:

    When I click quickview again on the same product it displays:

    I’ve disabled caching (WP-Rocket), I’ve deleted cache and loaded fresh page (F9 + Refresh). Any ideas of what else I can try to get the quickview to display correctly on first click?

    #24154

    Hi,

    Could you send me credential to access your site?

    We see you’re using our theme for 2 sites did you purchase new license for new site?

    Thanks and regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24155
    This reply has been marked as private.
    #24163

    Hi,

    I help you fixed this issue.

    You can purchase for another license at https://themeforest.net/item/gecko-powerful-ajax-woocommerce-theme/15863658 It now it have discount 40% on Envato Birthday Campaign.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24164
    This reply has been marked as private.
    #24173

    Thank you for purchase.

    This issue because the div contain product images and product summary can’t get height. I added below code to JanStudio > Theme Option > General Layout > Custom CSS to fix

    @media only screen and (min-width: 1025px) {
    .product-quickview .jas-col-md-7,  .product-quickview .jas-col-md-5 {min-height: 540px;}
    }

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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