Screen goes black when clicking on bag icon

[cambeetle]

Hello,

When i click the bag icon after an item is added to the cart, the light box background is displayed but the mini cart does not slide out.

Thank you.

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[Harry]

Hi,

It have issue conflict js on your site http://prntscr.com/lgxqqn

Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://js.stripe.com’) does not match the recipient window’s origin (‘https://….net’).

Please try deactivate plugin stripe. or contact with stripe plugin author.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[cambeetle]

Hello  and thank you for your response.

I have deactivated and then deleted the Stripe plugin and the issue still persists. Do you have any idea what else it might be?

 

Thank you.

[Harry]

Could you try deactivate plugin one by one, if issue still there please go to Theme Option > WooCommerce > Product Detail Settings > Add to cart behavior > Slide sidebar.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[cambeetle]

Hello,

 

One by one I have deactivated, then tested the issue, then reactivated every plugin and the problem persists.  I appreciate the option to turn off the Upsells Popup but it it a powerful theme feature that I would like to use and so far it doesn’t seem to be an issue with the plugins. Can this be addressed?

Thank you.

[Harry]

Could you try deactivate all plugins and just activate Woocommerce and check again i check on my local with recommend plugins activate it still work well http://take.ms/5LKnl

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[cambeetle]

I did this and see what you are referring to. If I deactivated every plugin individually and still have the problem, does this mean that there are more than one plugin causing the problem?

 

Thanks for any information.

[Harry]

Hi cambeetle,

Yes, I’m not sure but we have to check every way.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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