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This topic contains 4 replies, has 3 voices, and was last updated by  theSA 1 week, 1 day ago.

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  • #16729

    Site is not working in IE (Internet Explorer Browser)

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    #16731

    Hi,

    which IE version are you using?

    #16837

    Hi,

    I’ve problems too with IE. A customer called yesterday about not being able to see the cart. I’ve now checked the site myself with IE 11.0.50 and I’ve the following problems (might be more but this is from a scanning):

    • cart doesn’t load; nor the top widget, nor the side bar widget… i.e. it’s not possible for the customer to check out.
    • the page doesn’t load correctly as the content is placed over the menu bar (page title or other other content in top of the page doesn’t matter).
    • Some content doesn’t load at all, e.g. grids

    I’ve conversions from IE 11 in December, but after that nothing. So I guess it has to do with something in an upgrade from Januari.

    My page is https://theskinagent.com

    #16873

    Hi,

    Sorry for the unwanted inconvenience, Let me forward this issue to our dev team to check it ASAP. I will get back to you soon with any updates on this, please kindly stay tuned.

    #17104

    Hi,

    Do you have any updates on this issue? It’s almost a week since you forwarded the issue to your dev team with an ASAP….

    Regards,
    Anna

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