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Home › Forums › Themes Support › Claue › When loading more products, the products are not aligned well on mobile

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    • February 16, 2021 at 6:15 am #40450
      alihassandev
      Support Expired

      hello!

      to regenerate the problem. visit this url (using mobile device/small screen):

      scroll to the bottom and click the ‘load more’ button.

      scroll down. there will be products which aren’t aligned to the items above and below f it.

      these products doesn’t have a true (css left value)

       

      • This topic was modified 3 years, 2 months ago by alihassandev.
      • This topic was modified 3 years, 2 months ago by alihassandev.
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    • February 16, 2021 at 10:17 am #40454
      Harry
      Support Expired

      Hi Alihassandev,

      Which device you check your site?

      I check on real device iPhone7 plus iOS14 and it work well. Please check on real device.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 16, 2021 at 7:25 pm #40458
      alihassandev
      Support Expired

      Hello!

      We tested it on Android multiple devices (new and old) and using pc chrome inspector and still have the same issue.
      Kindly check, your theme should be compatible with android.

      Best Regards

    • February 16, 2021 at 9:43 pm #40460
      Harry
      Support Expired

      Hi,

      Did you enable lazy load of Jetpack plugin, please turn off this option. If not please send me admin account to check.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2021 at 5:25 am #40680
      alihassandev
      Support Expired

      there’s another critical problem.

      using WPML couldn’t create a translated shop page.

      it’s like there’s a conflict with theme or something else.

      the English shop page show products.

      but the Arabic shop page doesn’t work.

      and if i set it from woocommerce settings page, it shows server internal error.

      could you please check for both problems.

      Best Regards

      • March 3, 2021 at 11:06 am #40692
        Harry
        Support Expired
        This reply has been marked as private.

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2021 at 5:27 am #40681
      alihassandev
      Support Expired
      This reply has been marked as private.
      • March 3, 2021 at 11:04 am #40691
        Harry
        Support Expired
        This reply has been marked as private.

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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