Home Forums Themes Support Gecko Add to cart miss

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    • #4233

      Hello,

      The “add to cart” button on the single product page does not work on my site.

      It walks in the wishlist and on the thumbnail: hover. The basket opens but the product is not added.
      Can you help me please ?

    • #4234

      Hi,

      Can you update your website link, we check your site link but not correct.

      Now in my locate is 2:20AM, tomorrow our technical support will help you check

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #4236

      No problem good night

      https://cotonetmacaron.fr/boutique/

    • #4243

      Hi,

      I checked your site and saw it working normal, can you try clear cache or did you fix?

      I saw you are running outdated version of theme. You should update theme to latest version to compatible with WooCommerce 3.x.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #4244

      You can update to latest version to fix this issue. I checked and saw it only work on Firefox.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #4245

      Hi,
      Ok, the problem is resolved with the update. Not nice as a bug for an e-commerce site …

      Thank you for solving my problem.

      Another thing, the message woocommerce system is really badly placed on the theme because it comes sometimes slipped over the title banner and sometimes above the filter barrre. This is very ugly. Is there a simple technique to replace it just before “jas-container” or should I take all the page of the theme in my theme child ?

      Thank you

    • #4246

      The current place

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    • #4249

      The place I would like

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    • #4259

      Thank you for report the issue.

      We will check and fix this issue.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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