Home › Forums › Themes Support › Claue › css problems
- This topic has 36 replies, 2 voices, and was last updated 5 years, 7 months ago by spider.
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AuthorPosts
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July 13, 2018 at 10:40 pm #22670
Hello, i tried to change demo’s menu to my own menu. after that when i go to shop page the layout displays “wrong” (it displays 2 items instead of 4, one image overrides another etc). i reinstall to theme to new subdomain and the problem is still there. what can i do?
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July 14, 2018 at 12:51 am #22688
Hi,
Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Change layout to 4 columns
The screenshot you send is layout with 4 columns but it lost one image.
If issue still there, please send us your site url and temporary admin account as private reply. We will check and help you solve your issue.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 14, 2018 at 1:08 am #22692This reply has been marked as private.
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July 14, 2018 at 10:12 am #22709
Hi,
Please send your credential by reply this comment and check in “Set as private reply”
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 14, 2018 at 2:11 pm #22711This reply has been marked as private.
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July 14, 2018 at 9:14 pm #22732
Hi Spider,
I can’t access your site. Please check account and send me.
Could you please try deactivate plugin one by one and check again?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
July 14, 2018 at 11:22 pm #22741
Hello again,
WPBakery Page Builder conflicts.
the account that i sent you is correct.
i also want to know if WPML is compatible.
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July 15, 2018 at 12:50 pm #22761This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 15, 2018 at 12:53 pm #22762
Could you try install plugin Simple SSL to enable https
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
July 15, 2018 at 2:01 pm #22765This reply has been marked as private.
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July 15, 2018 at 6:56 pm #22776
I try many times but when login it say “ERROR: Invalid username.” http://take.ms/BHOUp
Please refer this topic https://really-simple-ssl.com/knowledge-base/how-to-check-if-the-mixed-content-fixer-is-active/
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2018 at 12:18 am #23612This reply has been marked as private.
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August 6, 2018 at 3:31 pm #23620
Hi,
Please try update theme to new version 1.4.1 http://support.janstudio.net/forums/topic/updating-the-theme/ and try update plugin all Appearance > Install plugins
I tried login your site with the new account but can’t access Dashboard as admin.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2018 at 4:12 pm #23624
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August 6, 2018 at 6:09 pm #23629
Hi,
1. We see issue with product bundle plugin, we will check and fix soon.
2. Please clear cache on your browser to check issue with wishlist button.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2018 at 8:15 pm #23639
Hi,
i cleared cache and the issue with the wishlist button is fixed.
about the wpbakery conflict is there any progress? because despite the fact that i disabled the column switch, the issue is not fixed. for example if someone change the window dimensions and then restore the window to normal dimensions does not display all the products.
thanks
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August 7, 2018 at 12:59 am #23645
Hi,
1. Please download file attach file and extract to replace file in claue > assets > js to fix collumn switcher
2. I update plugin Product Bundle on your site. Could you help me check again with product bundle. Let me know if issue still there or fix. please send me link of product too.
Kind regards
Attachments:
You must be logged in to view attached files.Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 7, 2018 at 3:02 pm #23667This reply has been marked as private.
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August 9, 2018 at 8:24 am #23704
Hi,
Sorry for late reply.
I fixed issue column switcher on your site. It now we still working on issue with product bundle. We will release update when done.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 29, 2018 at 6:56 pm #24191
Hello,
I checked the update about the bundle:
1. if I buy the bundle it still does not inform me which parameters have been chosen for the main product.
2. If a product is out of stock it displays it in the bundle, it also goes into the shopping basket and also makes the general discount.
3. If I define a bunble in a product I can not delete it afterwards !!!
Better replace this plugin with someone else that works or fix it. Possibly it has and other issues but I din not search it further.
I also want you to tell me how to remove the “new” from the shop because it even appears when there is no new product.
Thanks. -
August 29, 2018 at 11:37 pm #24212
Hi,
1. Please go to Claue > Theme Option > WooCommerce > Product Detail Setting > Add to cart behavior > Slide Sidebar
2. Please delete plugin Product Bundle and re-download to fix
3. User can delete bundle but can’t delete product in bundle because it can’t calculate % discount
4. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.badge .new {display: none;}
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 8, 2018 at 2:49 pm #24537
Hello,
1)I did exactly the steps you said, but there was not any difference. what exactly did you change with this update?
2)Also, for the “.badge .new {display: none;}” didn’t work because the classes was wrong.
Please, tell me if I am doing something wrong or fix it because i bought this theme months ago and I have to upload the page.
Thanx
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September 8, 2018 at 3:38 pm #24546
Hi,
1. I check on my local it still work well http://take.ms/wgk4S
2. Could you send me the link on your site, I check on my local and it work well.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 8, 2018 at 4:01 pm #24551This reply has been marked as private.
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September 14, 2018 at 11:55 am #24711
Hi,
Sorry for late reply
1. Please update theme and plugin product bundle to last version
2. I check the link on your site and “New” badge disappear. Please clear cache and check again.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 18, 2018 at 6:26 pm #24815
Hello,
for one more time I did exactly what you said. The problem is still there and there is one more now. First the variable that I have chosen for the main product does not always change to the corresponding positions you have created in the buddle. Also, in the data I receive as a manager of the site, still do not show the variables that have been chosen by the client for the main product (either in the e-mail that comes in or in the backend).
About the “new” badge, I do not have to clear my cache because i figure it out on my own.
I expect your reply shortly.Thanks
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September 18, 2018 at 6:28 pm #24816
Also, how can I delete A bundle?
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September 18, 2018 at 11:07 pm #24825
Hi,
1. On my local it work well on cart http://take.ms/S3cqW and order http://take.ms/WcVZv and in backend http://take.ms/8slyF
I check on your site it still use old version of theme 1.4.2, please update to 1.4.3 and update plugin.
2. To delete a bundle please edit main product click on product bundle tab and remove all product in bundle. http://take.ms/QmBaU
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 18, 2018 at 11:21 pm #24828
Hi,
“I check on your site it still use old version of theme 1.4.2, please update to 1.4.3 and update plugin.”
that is because i updated all you said in a clone subdomain.
” To delete a bundle please edit main product click on product bundle tab and remove all product in bundle. ”
if you see some posts above i had told you that i can not remove a bundle.
if you need i can send you some pictures from my cart or backend , if that helps you. Just let me know.
Thanks
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September 18, 2018 at 11:23 pm #24830
Hi,
It better if you send me the link and temporary admin account to check.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 18, 2018 at 11:37 pm #24832This reply has been marked as private.
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September 19, 2018 at 11:02 am #24838
Hi,
I update theme and plugin on your test site.
Please update price for products in bundle, it now only main product have price so it doesn’t work correct.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 19, 2018 at 9:26 pm #24849This reply has been marked as private.
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September 19, 2018 at 10:20 pm #24854
Hi,
I check your site and still see remove button http://take.ms/IHmL3 and http://take.ms/ZG6I2
Please try clear cache and check again.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 19, 2018 at 10:23 pm #24855
I didn’t say that it is not there, I said it does not work.
You can click it
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September 19, 2018 at 11:23 pm #24858
Hi,
I help you fixed the issue. This issue because file add-to-cart-variation included in plugin product bundle outdated i update file from WooCommerce https://github.com/woocommerce/woocommerce/blob/master/assets/js/frontend/add-to-cart-variation.js
It now ok.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 20, 2018 at 9:10 pm #24881
Hi,
i updated the file to my main site too and now everything works.
Thank you!
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