Home › Forums › Themes Support › Claue › Product variation tooltips not working

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    • November 15, 2017 at 12:04 am #13230
      bluekiwi

      Hi, we have an issue with a tooltip that should be displayed over the variation swatch on hover. It does’t show up – does it have to be activated somewhere?

      Here is the link: http://cclinic.sk/produkt/rms-un-cover-up/

      Thanks!

    • November 15, 2017 at 3:39 am #13250
      Harry

      Hi,

      I saw PHP version on your site it now 5.5.38 while WooCommerce required PHP version 5.6 and higher.

      Please contact with your hosting provider to help you upgrade PHP version.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 15, 2017 at 5:21 pm #13281
      bluekiwi

      We upgraded the PHP and everything works fine now, thanks!

    • April 19, 2018 at 2:32 am #19208
      mikestar

      Hi Harry,

      The tooltip is not disappearing even when the size is clicked and selected. Refer image below. Any solution?

      • April 19, 2018 at 9:57 am #19215
        Harry

        @mike please send us your site url to check.

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 19, 2018 at 10:29 am #19220
      mikestar
      This reply has been marked as private.
    • April 19, 2018 at 6:03 pm #19247
      Harry

      @mikestar I checked on your site it still work well http://take.ms/xIAkr please try clear your browser cache and check again.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 19, 2018 at 6:59 pm #19254
      mikestar

      If you notice the screenshot you shared, the size S is selected. However the tooltip is still being displayed. On demo site, If you select(click) the size then the tooltip disappears.

      This is not on high priority for us to fix it immediately, but it would be great if we can fix it. Pls let me know if you find any solution

    • April 20, 2018 at 10:22 am #19294
      Harry

      Hi Mike,

      You mean you want the tooltip disappear when mouser out and appear when mouse over?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 20, 2018 at 12:53 pm #19310
      mikestar

      You mean you want the tooltip disappear when mouser out and appear when mouse over?

      Yes, that’s how its in the demo site.

    • April 21, 2018 at 12:15 am #19334
      Harry

      Hi,

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .swatch__list--item.is-selected .swatch__tooltip { display: none;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 21, 2018 at 1:51 am #19345
      mikestar

      This worked. Thanks

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