Home Forums Themes Support Claue You may be interested in… section

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    • #13820

      Hi,

      I never noticed this before but there is a section (sometimes) beside the cart totals that suggests other products. It’s a nice feature but for some reason products in there do not display an image. All my products have images so I don’t see why I get the placeholder.

      2017-11-23_0018

      Some of the products suggested are really recent so all images should be available. Any idea? Also what is the logic that makes this section appear or not? I don’t always get it..

       

    • #13836

      Hi,

      Could you please provide me a temporary admin account to check this issue?

      Thank you

    • #13838
      This reply has been marked as private.
    • #13839
      This reply has been marked as private.
    • #13843

      Hi,

      I have fixed the first problem for you.

      Regarding search issue, Can I deactivate once by once plugin to check?

    • #13862

      yes you can.

      How did you fix the first issue so I can fix it on our live site?

      Also this “YOU MAY BE INTERESTED IN…” section, is it a Claue feature or is it part of Woo? What is the logic to show items in there? It suggests the same pants in different sizes, is there a way to prevent variations to show in there?

      Thanks

      • #13865

        Ok I found how the cross sell works, someone has put variations in there by mistake.  I still need to know how you fixed the images. Thank you.

    • #13896
      This reply has been marked as private.
    • #13897

      Hi,

      I’m sorry for the late. Please disable Flip Product Thumbnail in Claue theme options / WooCommerce / Product listing settings

      We are still finding the best solution to fix it.

    • #13900

      I see but I need the flip features everywhere else, it usually shows the back of the garment. Is there a way I could programmatically disable flip but only in that section until you fix the theme? Or simply disable that section.

    • #13901

      Let me see and will give you the solution, please stay awaited

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