Harry

[Harry]

I see the issue, you check in this option https://tppr.me/xxIr and it change the path to image when i uncheck the issue resolve.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m not sure why on my local it work well https://tppr.me/IkMmM. On your site when i deactivate plugin WPML it show the image. Let us check more and give you solution.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Danaceleste,

Please click on “Screen Option” and check in “Excerpt” https://tppr.me/m2WnX to edit the excerpt

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

It now show the image, please try delete the English version and check again.

I have to go to WPML > Setting > Media Translation and click on Apply button.

I see you using our theme for new site. Please buy new license for new site. One license only can use for one site.

Thank and regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m not sure but you can try create a post in English and un-publish this post.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Ateacme,

I checked your site and saw the issue because your site running multilingual.

You need create a sample post in other language and also need media translation.

 

Translating Images with WPML Media Translation

 

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Kor,

please go to Appearance > Widget and remove Product Categories out WooCommerce Top Menu Sidebar

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Pradens,

Thank you for choose our theme.

Did you follow our topic to import sample data? https://support.janstudio.net/forums/topic/import-sample-data/

Please try import sample data to get demo.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Edwdia,

Please follow our topic to update theme and plugin https://support.janstudio.net/forums/topic/updating-the-theme/

Btw, your support expired. Please renew your support at https://themeforest.net/downloads

Thanks and regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You need add product as variable product and add attribute for product https://tppr.me/UqI6S

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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