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Viewing 10 posts - 151 through 160 (of 181 total)
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  • May 16, 2018 at 1:09 am in reply to: Banner issue with WCMP #20552
    ArtK
    This reply has been marked as private.
    April 11, 2018 at 1:31 am in reply to: Infinite scroll bug after update #18994
    ArtK

    Hi Harry,

    Thank you for updating. We will close this as resolved 🙂 We will have a look at the conflict later on.

    We will open a ticket this week detailing all the minor bugs and issues which we identified since we purchased your theme.

    Excellent support and theme. We are always recommending your theme to all our partners whenever possible.

    Best Regards,

    Team Artk

    March 29, 2018 at 6:53 am in reply to: Infinite scroll bug after update #18626
    ArtK

    Dear Harry 🙂

    We have a good update once more: Issue 2 is solved too. I solved it personally and the issue was a minor database issue.

    The only remaining issue is with point 1, ie. the front page showing infinite scroll. Please let me know how to solve. Please use new login.

    Have a nice day Harry 🙂

    Best Regards,

    Team Artk

    March 29, 2018 at 4:55 am in reply to: Infinite scroll bug after update #18625
    ArtK

    Update :

    Point no 3 is solved. The sort function in woocommerce happens alphanumerically. So, we used 01 instead of just 1 and the SKU sort happened normally.

    However, point 1 and 2 are still not solved. You need to change the code in the shop page to enable sort by newness to function normally and hopefully find a fix for point 1 which does not seem like an issue with my custom JS.

    Thanks a lot and have a nice morning 🙂

    Best Regards,

    Team Artk

    March 28, 2018 at 10:40 pm in reply to: Infinite scroll bug after update #18617
    ArtK
    This reply has been marked as private.
    March 23, 2018 at 6:36 pm in reply to: Infinite scroll bug after update #18487
    ArtK
    This reply has been marked as private.
    March 22, 2018 at 7:19 pm in reply to: Infinite scroll bug after update #18432
    ArtK

    Hi Harry,

    Do you have any updates for us? We have meetings with banks next week and we need this fixed before.

    Please let us know if you have enough permission in the staging site.

    Best Regards,

    Team Artk

    March 21, 2018 at 4:51 pm in reply to: Infinite scroll bug after update #18382
    ArtK

    Hi Harry,

    Do you have any updates about the staging site permission? Could you edit the files to fix the issue?

    We noticed that you have a theme update today. We will update after you fix the issue.

    Have a nice day.

    Best regards,

    Team Artk

    March 20, 2018 at 3:03 am in reply to: Infinite scroll bug after update #18327
    ArtK
    This reply has been marked as private.
    March 19, 2018 at 8:29 pm in reply to: Infinite scroll bug after update #18321
    ArtK

    Hi Harry,

    Did you successfully access the staging site?

    Thanks a lot 🙂

    Best Regards,

    Team Artk

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