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Viewing 10 posts - 1 through 10 (of 13 total)
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  • Hi, my dedicated wordpress hosting doesn’t allow changes to the core WP functionality.

    Please provide a different solution. I don’t understand why this started happening just recently…

    in reply to: WooCommerce Categories: Display Type #16773

    Wonderful, thank you!

    in reply to: WooCommerce Categories: Display Type #16664

    Hello,

    I can’t reach that… there is no more “display” button – I’m not sure if it disappeared with a new update?

    in reply to: Fatal Error with Jan Studio Add Ons #13941

    I keep getting errors with the site and theme – I’ve rebuilt it twice and don’t want to do it again. Would appreciate immediate assistance

    in reply to: Fatal Error with Jan Studio Add Ons #13940

    Actually – The WooCommerce isn’t working at all!! I just reinstalled it freshly and I keep getting

    cinematicpicturesgroup.com redirected you too many times.

     

    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    in reply to: Additional information tab #12202
    This reply has been marked as private.
    in reply to: Additional information tab #11738

    Hi, I have the same problem and tried your solution – I still have the information showing up, but no tab with the title of “Additional Information”

     

    in reply to: Multiple Questions #11065

    Thank you for your response!

    To make it easy to understand the context, I’ve included the original question along with your reply.

    1. ORIGINAL QUESTION: After regenerating thumbnails, I still want to keep a few images in their original size. There’s still a few that haven’t seem to resized, like in the screenshot attached, but that’s OK. Those are the ones I want to keep in their original size. Where does the theme pull the thumbnails from? I’d like to update the portrait images so they’re all full sized, instead of cropped landscape.

    OR, in reference to question 1, is there a way to assign a custom Thumbnail image (I would crop it the way I want to, in landscape mode), while keep the main product image portrait as the original photograph.

     

    YOUR REPLY: When you config in WooCommerce > Settings > Product > Display > Images you can uncheck “Hard crop” so your image will keep original ratio.

    You check hard crop in catalog images and uncheck in Single product image

     

    CURRENT ISSUE:

    I have done the above, and regenerated the thumbnails.

    Not exactly what I meant.

    In the screenshot, you’ll see how it looks now. It all didn’t generate in the correct size anyways, for example the Men Of Science Fiction product (outlined)

     

    In this screenshot, you’ll see how ideally I’d like it to be. So, is there a way to make those thumbnail images on the home page not to “cover” the area, but to “contain”?

     

    4. ORIGINAL QUESTION: In QuickView, how do I edit the size of the image (which seems to control the size of the popup), I’d like it to be bigger, and for the really landscape photos, to be taller so the right scrolling column with the info isn’t super squished.

    YOUR REPLY: The height of quick view auto fit with the image on left the content will be scroll, if you make the height of quick view follow the content it will has a white space below the image this not good

    CURRENT ISSUE: I don’t mind having some sort of black/grey padding around the image, like top and bottom, but as you can see in the screenshot, a few of our images are too long, so they become really short and annoying/impossible to scroll through. So a minimum height for Quick View would be great.

     

     

    6. ORIGINAL QUESTION: In general, the site has some padding in one size, but then the content goes edge to edge at a certain browser window size. How do I keep the padding size consistent so the content never goes edge to edge unless in mobile/responsive?

    YOUR REPLY:Could you take a screen shot, it will clear for us

    CURRENT ISSUE: I’ve actually linked a video to clarify. https://drive.google.com/file/d/0Bxws1v8plK_GZ05ja3Z2dzhDLTQ/view?usp=sharing

    You’ll see how there’s a period where the content goes edge to edge. We’d like to have consistent padding, or at least so there’s no edge to edge happening until goes into mobile or tablet mode.

    8. ORIGINAL QUESTION: Probably mentioned somewhere in the documentation, but i can’t find it – how to turn off images for breadcrumbs?

    YOUR REPLY: You can follow our document at http://janstudio.net/gecko/document/#page-title and http://janstudio.net/gecko/document/#category-header-background

    CURRENT ISSUE: Actually, I’d like to keep the thumbnail because I want the store looking like this: 

    So if I take away the thumbnail, I can’t lay out the store like that.

    Thank you

    in reply to: Front page (from using backend Visual Composer) #8944

    And now the front page is working again – But when I open it in different browsers, it still doesn’t show up consistently. Why is it loading randomly like that?

    in reply to: Front page (from using backend Visual Composer) #8942

    The products show up fine here: http://50.87.249.211/~cinemaz5/product-category/art/gallery-collection/

    And when I just had one Category, sometimes they would show up, other times they wouldn’t, and I couldn’t figure out why, but a simple refresh would solve it

Viewing 10 posts - 1 through 10 (of 13 total)