Home Forums Themes Support Claue Image Gallery Lost when select size

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    • #15900
      1. Image gallery lost when select size. It shows only one image after size was selected.  Some product should have multi image to show different side but after customer selelct size they can see only 1 image. <span style=”text-decoration: underline;”> Is this bug or limitation from your swatch plugin that built in with your theme?</span>
      2. <span style=”text-decoration: underline;”>Do I need to use this plugin from woocommerce to show more  than 1 image when size was selected </span>https://woocommerce.com/products/woocommerce-additional-variation-images/ ? .
      3. <span style=”text-decoration: underline;”>Is above additional variation image plugin from woocommerce  compatible with your variation swatch built in to your theme?</span>
      4. Is there any update plan for your variation swatch  built in to show more than 1 image when select size variation?
    • #15901

      Post again because it’s hard to read

      1. image gallery lost when select size. It shows only one image after size was selected. Some product should have multi image to show different side but after customer selelct size they can see only 1 image. Is this bug or limitation from your swatch plugin that built in with your theme?

      2. Do I need to use this plugin from woocommerce to show more than 1 image when size was selected https://woocommerce.com/products/woocommerce-additional-variation-images/ ? .

      3. Is above additional variation image plugin from woocommerce compatible with your variation swatch built in to your theme?

      4. Is there any update plan for your variation swatch built in to show more than 1 image when select size variation?

       

      Thank you

    • #15902

      Hi bro,

      Please update our theme and plugins to latest version to fix this http://support.janstudio.net/forums/topic/updating-the-theme/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15936
      This reply has been marked as private.
    • #15938
      This reply has been marked as private.
    • #15940

      Hi,

      I help you update to version 1.3.0 and plugin by only go to Envato Toolkit and click on auto update.

      Did you use cache for server or CDN services ( CloudFlare, MaxCDN)? Please try clear cache of your site, i check code in front end of your site it still old code not load latest code from new version.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15945
      This reply has been marked as private.
    • #15953
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15958
      This reply has been marked as private.
    • #15959

      Hi,

      I deleted and reinstall plugin WooCommerce Variation Swatch.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15960

      You need to clear cache, because deactivate plugins still keep old code.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15961

      You need to clear cache, because deactivate plugins still keep old code.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15964

      Thank you Harry.

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