Home Forums Themes Support Claue Pop-up Mailchimp 'Oops something went wrong'

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    • #15545

      Good afternoon,

      First of all, fantastic template. Everything works fine! The only thing that doesn’t seems to work is the pop-up while not logged in on WordPress. Testing when logged in works fine! The submitted email adres and marketing automation works good. But when logged out on the wp-admin, there’s a error. Strange since the section on the footer is working well.

      Can you please have a look at it?

       

      Thanks in advance!

       

    • #15551

      Hi stefanvanjole,

      Thank you for your kind words!

      Sorry because inconvenience.

      I delete this plugin it now can’t reinstall. Could you help me reinstall this plugin and give us ftp account as private reply.

      Thanks and Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15552
      This reply has been marked as private.
    • #15555

      Hi,

      This have issue with the popup you created, now it can’t touch maybe this issue.
      I create new popup and it now work well.

      I also do this
      Open wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php

      Line 77 change this:
      add_action( 'wp_ajax_ypop_nopriv_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));

      for this:
      add_action( 'wp_ajax_nopriv_ypop_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15560

      It’s working! Thanks Harry.

      All the best,

      Stefan

    • #24049

      Hello! I have changed the line as you show above but still it is not working. I changed the spelling error “ops” to “oops” but it is not showing up. Being a long time wordpress user, this has my stymied. Any ideas?

      Thanks

      Kevin

      • #24089

        Hi Kevin,

        This only change the text. Is your popup work now? If have issue, please create new topic with your site url and admin account. We will check and help you fix the problem.

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

        • #24108

          Hi Kevin,

          It now you’re using custom form for your Popup, we recommend change to mailchimp http://take.ms/w6vDU

          Kind regards

          Harry
          Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24057

      Hi Kloader,

      Please try go to Loco Translate > Plugins > YITH WooCommerce Popup > Create New Language > English_Us and search string and change the text as you want.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24107
      This reply has been marked as private.
      • #24112

        Hi Kevin,

        The code you added fix for mailchimp.

        It now you’re using Custom Form so the code not work

        Please change setting in Dashboard > Popups and change from Custom Form to Mailchimp

        Keep your health and get well soon.

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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