Home Forums Themes Support Claue Product Image Scroll Function on a Mobile Device

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    • #6358

      Hi,

      When you set the Product Detail Style to Layout 4, the left & right arrows on the product image do not show on a Mobile or iPad device – unless you click on the image first.

      The left and right arrows should appear on image as soon as the page loads. Otherwise, the customer will not know whether he can scroll the images.

      Please could you kindly suggest the fix for this issue.

      Kind regards,
      James

    • #6364
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6407

      Hi Harry,

      It’s still the same, did not make any difference.

      Please could you check again, if you attached the correct file?

      Kind regards,
      James

    • #6408

      Could you clear cache and check it again on real device, I check you site on my phone iPhone6, it now work well

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6457

      Hi Harry,

      I cleared the cache and checked on my iPhone 6 as well, and the left/right arrows do not show up on page load.

      The arrows only show up when you touch the screen or start scrolling.

      Kind regards,
      James

    • #6459

      Hi,

      Sorry for miss understood. We hide arrow for user can see full the image.

      You can always display the arrow by add custom css in Claue > Theme Option > General Layout > Custom CSS

      @media only screen and (max-width: 736px) {
      .single-product-thumbnail .slick-slider .slick-prev,
      .single-product-thumbnail .slick-slider .slick-next {
      opacity: .8;
      }
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6483

      Thanks Harry, its working fine now 🙂

      Really appreciate your help.

      And what was the previous fix for? The changes you made in the attachment earlier?

      Best regards,
      James

    • #6485

      Hi James,

      We fix in attached file is change scroll image on mobile to swipe slide with product color swatch (so user doesn’t have scroll more images to see add to cart button).

      Hope you love our theme and consider give our theme good review and 5 stars rate at https://themeforest.net/downloads.

      We really appreciate.

      Thank and have great day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6500

      Thanks Harry.

      The theme is excellent, and definitely a 5 Star 🙂

      Kind regards,
      James

    • #6518

      Thanks James,

      Have a great weekend.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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